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Self-Help/Troubleshooting
Approved Service Providers - Anveo Phone Service
Anveo is known for ongoing innovations and high call quality. We offer always-on phone service with an amazing set of features. Our geographic-redundant infrastructure with automatic failover is located across the globe and ensures that your phone service is available 24/7.
BASIC
$39.99/year
No hidden fees. Includes all taxes.
BASIC is our lowest cost plan and is designed for users who do not make lots of calls.
$3.33/month - Billed Annually
- USA or Canada phone number
- Free incoming calls
- E911
- Free voicemail
- Free Caller ID
- 333 outgoing minutes/month to USA and Canada
Phone Number(s) included
1 in USA or Canada
E911
Basic
Incoming Calls
Free
Outbound Minutes Included
333 min/month per month
(US and Canada)
(US and Canada)
Outbound Minutes Overage
Anveo Voicemail
Included
Voicemail to Email
Yes
Call Waiting
Yes
3-Way Calling
Yes
Concurrent Incoming Calls
2
Incoming CallerID Number
Included
Incoming CallerID Name
N/A
SIP Status Alerts
N/A
Online FAX
Yes
Email to FAX
N/A
FAX to Email
N/A
Incoming FAX rate
Free
Outgoing FAX rate
Support
Selectable
JUST RIGHT!
$84/year
No hidden fees. Includes all taxes.
JUST RIGHT! is the best option for residential callers.
$7/month - Billed Annually
- USA or Canada phone number
- Free incoming calls
- E911 with alerts
- Free voicemail
- Free Caller ID with Name
- 1000 outgoing minutes/month
to USA, Canada, China, Singapore, Puerto Rico, and Thailand
Phone Number(s) included
1 in USA or Canada
E911
With Alerts (USA or Canada)
Incoming Calls
Free
Outbound Minutes Included
1000 min/month per month
(USA, Canada, China, Singapore, Puerto Rico, and Thailand)
(USA, Canada, China, Singapore, Puerto Rico, and Thailand)
Outbound Minutes Overage
Anveo Voicemail
Included
Voicemail to Email
Yes
Call Waiting
Yes
3-Way Calling
Yes
Concurrent Incoming Calls
2
Incoming CallerID Number
Included
Incoming CallerID Name
Included
SIP Status Alerts
Yes
Online FAX
Yes
Email to FAX
N/A
FAX to Email
Yes
Incoming FAX rate
Free
Outgoing FAX rate
Support
Selectable
Canada Unlimited
$49.99/year
No hidden fees. Includes all taxes.
Great option for Canadians with OBI device!
$4.17/month - Billed Annually
- Canada phone number
- Free incoming calls
- E911 with alerts
- Free voicemail
- Free Caller ID with Name
- Unlimited calls within Canada (excluding 867 area code)
Phone Number(s) included
1 in Canada
E911
With Alerts (USA or Canada)
Incoming Calls
Free
Outbound Minutes Included
Unlimited within Canada (excluding 867 area code)
Outbound Minutes Overage
Anveo Voicemail
Included
Voicemail to Email
Yes
Call Waiting
Yes
3-Way Calling
No
Concurrent Incoming Calls
2
Incoming CallerID Number
Included
Incoming CallerID Name
Included
SIP Status Alerts
Yes
Online FAX
Yes
Email to FAX
N/A
FAX to Email
Yes
Incoming FAX rate
Free
Outgoing FAX rate
Support
Regular
Contact
Address
Polycom, Inc.6001 America Center Dr
San Jose, CA 95002
Telephone
+1.408.890.6000
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